Delete your Pagephonic account
App: Pagephonic
Developer: ZyphexLabs, Islamabad, Pakistan
You can delete your Pagephonic account and the data linked to it at any time.
Cancel your subscription first. Deleting your account does not cancel a Google Play subscription. Cancel it in the Google Play Store app (Profile > Payments and subscriptions > Subscriptions) before you delete your account.
Delete your account in the app
- Open Pagephonic and sign in.
- Go to Profile > Delete account.
- Confirm. Your account is deleted and you are signed out on every device.
Delete your account without the app
Email [email protected] from the email address on your account and ask us to delete it. We will confirm the request and complete the deletion within 30 days.
What is deleted
Your account data is deleted within 30 days of your request. This includes:
- Your account: email address, display name, profile picture link and user ID.
- Your cloud library: the books you imported, their text, translations and covers.
- Your reading data: reading and listening positions, reading sessions and statistics, notes, highlights, bookmarks and saved vocabulary.
- Your usage counters and subscription record.
- Other data stored on our servers for your account.
- In the app, your books are also removed from the phone you use.
What is kept, and for how long
| Information | How long it is kept |
|---|---|
| Payment and tax records | As long as the law requires |
| Security and server logs | Up to 30 days |
| Analytics data | Up to 2 months |
| Crash reports | Up to 90 days |
| Pronunciation reports you sent | The word and sentence are removed after 90 days |
| Information that no longer identifies you, such as usage statistics without your user ID and shared AI results or narration audio | Kept, because it contains nothing that identifies you |
Details are in the Privacy Policy, section 4 (how long we keep information) and section 5 (deleting your account and data).
Questions: [email protected].