Pagephonic Terms of Service
Effective date: 11 November 2026
Last updated: 11 November 2026
These terms are an agreement between you and ZyphexLabs, Islamabad, Pakistan ("Pagephonic", "we", "us"). They apply when you download or use the Pagephonic app and related services (the "Service"). By using the Service you accept these terms. If you do not agree, do not use the Service.
Our Privacy Policy explains how we handle your information.
1. What Pagephonic does
Pagephonic lets you import your own books and documents (PDF, EPUB and TXT), read them, listen to them with computer-generated narration in English and Urdu, translate them into Urdu, look up word meanings, build vocabulary, get summaries, ask questions about the text, see reading statistics and sync your library across devices. Many of these features use artificial intelligence (AI) provided by third parties.
2. Who can use Pagephonic
- You must be at least 13 years old.
- If you are under 18, or under the age at which you can agree to these terms where you live, a parent or guardian must agree to them for you and supervise your use, including any purchase.
- You must not use the Service if the law forbids you from doing so.
3. Your account
- You can use some features without an account. Cloud sync, PDF processing on our servers and paid plans need an account.
- Give accurate information, keep your password safe and tell us at [email protected] if you think someone else has used your account.
- You are responsible for activity on your account.
- You can delete your account at any time in the app (Profile > Delete account) or as described in our Privacy Policy.
4. Your content and copyright
You keep ownership. The books, documents, notes and other material you add ("Your Content") remain yours. We do not claim any ownership.
You must have the right to use it. Only import content that you own, that is in the public domain, or that you are otherwise legally allowed to copy and convert for your own use (for example, a book you bought where the law of your country allows a personal copy). You are responsible for making sure your use is lawful.
Personal use only. Pagephonic is a personal reading and listening tool. Do not use it to make, share, sell, broadcast or publish audiobooks, translations or other material created from content you do not have the right to distribute. Do not use audio, translations or summaries from Pagephonic to build a public library or a commercial product.
The permission you give us. To run the Service, you allow us and our service providers to store, copy, process, translate, narrate, summarise and display Your Content, only to provide the Service to you, keep it secure and improve its reliability. This permission ends when you delete Your Content or your account, except for copies we keep as our Privacy Policy describes (for example backups, records required by law, and shared content that does not identify you).
Copyright complaints. If you believe content stored through Pagephonic infringes your copyright, send a notice to [email protected] with: your contact details; a description of the work; a description of the material you believe infringes and enough information for us to find it; a statement that you believe in good faith that the use is not authorised; a statement, under penalty of perjury, that your notice is accurate and that you are the owner or authorised to act for the owner; and your physical or electronic signature. We may remove or disable the material and will close the accounts of repeat infringers where appropriate. If your content was removed and you believe that was a mistake, you can send us a counter-notice with the same level of detail.
5. Acceptable use
You agree not to:
- break the law or infringe anyone's rights, including copyright;
- upload malware, or content that is illegal to possess where you live;
- try to access other users' data, or our systems, without permission;
- reverse engineer, decompile, tamper with or bypass the app's security, integrity checks, usage limits or payment system, except where the law allows this despite these terms;
- use bots, scripts or modified versions of the app to access the Service;
- resell, rent or give others access to your account or paid plan;
- overload the Service or use it in a way that harms other users or us;
- use AI features to create content that is unlawful, hateful, harassing, sexually exploits children, or promotes violence, or to impersonate real people.
We may limit, suspend or end access for anyone who breaks these rules.
6. AI features and accuracy
- Translations, narration, word meanings, summaries, vocabulary examples and answers to your questions are generated by AI. Narration voices are synthetic.
- AI output can be wrong, incomplete, mispronounced or out of context. It may differ from the original text. Do not rely on it for legal, medical, financial, religious or other important decisions without checking the original source.
- AI output is provided for your personal use, as part of your use of the Service. Your rights to the output depend on your rights to the content it was made from.
- You can report wrong Urdu pronunciation in the app. To report other AI output that is offensive or wrong, contact [email protected].
7. Free plan, paid plans and payments
- Plans. Pagephonic offers a free plan and paid plans, such as Plus and Pro. Each plan has its own features and usage limits (for example minutes of narration and number of AI requests per day or month), shown in the app. Limits exist because AI services cost us money per use. We may change plans, prices and limits for future billing periods; we will tell you in advance, and Google Play may ask you to accept a price increase.
- Billing through Google Play. Subscriptions are bought and billed by Google Play using the payment method on your Google account, under the Google Play Terms of Service. Prices are shown in the app and the Play Store before you buy and may include taxes.
- Automatic renewal. Subscriptions renew automatically at the end of each billing period at the then-current price unless you cancel before the period ends. If a free trial or introductory offer is available, the subscription renews at the regular price when the trial or offer ends unless you cancel before then. Google Play shows the price and renewal date before you confirm.
- Cancelling. Cancel at any time in the Google Play Store app (Profile > Payments and subscriptions > Subscriptions) or from Manage subscription in Pagephonic. You keep paid features until the end of the period you paid for. Deleting the app or your Pagephonic account does not cancel the subscription.
- Refunds. Refunds are handled under Google Play's refund policy. You can request one from Google Play. If Google directs you to us, contact [email protected]; we decide such requests case by case, except where the law gives you a right to a refund.
- Restoring purchases. If you change phones, sign in with the same account and use Restore purchases.
8. Availability and changes to the Service
We work to keep the Service available, but it may be interrupted for maintenance, outages of our providers, or reasons outside our control. We may add, change or remove features. If we remove a major paid feature during a period you paid for, we will try to offer a fair remedy.
Keep your own copies of files that matter to you. We are not a backup service.
9. Our intellectual property
The app, its design, logo, the Pagephonic name and our software belong to us or our licensors. We give you a personal, non-exclusive, non-transferable, revocable licence to use the app on devices you own or control, under these terms and the Google Play terms. Open-source components are licensed under their own licences.
10. Ending your use
You can stop using the Service and delete your account at any time. We may suspend or end your access if you seriously or repeatedly break these terms, if the law requires it, or if continuing would expose us or others to harm. Where reasonable, we will tell you first and give you a chance to fix the problem or export your data. Sections that by their nature should survive (for example sections 4, 6, 11, 12 and 13) continue after termination.
11. Disclaimers
Except as required by law, the Service is provided "as is" and "as available", without warranties of any kind, express or implied, including fitness for a particular purpose, accuracy of AI output, and uninterrupted or error-free operation. Nothing in these terms limits rights you have under consumer laws that cannot be excluded by contract.
12. Limitation of liability
To the fullest extent the law allows:
- we are not liable for indirect, incidental, special, consequential or punitive damages, or for loss of data, profits or goodwill, arising from your use of the Service; and
- our total liability for all claims relating to the Service is limited to the greater of the amount you paid us for the Service in the 12 months before the claim and USD 50 (or the equivalent in Pakistani rupees).
These limits do not apply to liability that cannot be limited by law, such as liability for fraud or for death or personal injury caused by negligence.
13. Indemnity
If you use content you have no right to use, or break these terms or the law, and someone makes a claim against us as a result, you agree to cover our reasonable losses and costs from that claim, to the extent the law allows.
14. Governing law and disputes
These terms are governed by the laws of Pakistan. Please contact us first so we can try to resolve any dispute informally. If we cannot, the courts of Islamabad, Pakistan have jurisdiction, except that if you are a consumer living in another country, you may also have the right to bring a claim in the courts of your country and to rely on its mandatory consumer protection laws.
15. Changes to these terms
We may update these terms. We will post the new version here and change the "Last updated" date. For significant changes, we will tell you in the app or by email before they take effect. If you keep using the Service after a change takes effect, the new terms apply; if you do not agree, stop using the Service and delete your account.
16. General
- These terms and the Privacy Policy are the whole agreement between you and us about the Service.
- If any part is found unenforceable, the rest stays in effect.
- If we do not enforce a right immediately, we have not waived it.
- You may not transfer these terms; we may transfer them to a successor of our business.
- Google is not a party to these terms and has no responsibility for the Service, except as stated in the Google Play terms.
17. Contact
ZyphexLabs
Islamabad, Pakistan
Support: [email protected]
Copyright notices: [email protected]
Privacy: [email protected]